Psychology Questions
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Generally, which of the following methods of communication should be used for communicating a complex and lengthy message when the message has to pass through a number of people?a. grapevine communicationb. filtered communicationc. oral communicationd. written communicatione. nonverbal communication
Which of the following steps can be taken by a manager to minimize groupthink?a. Ask the group leader to actively seek input from all members.b. Encourage group leaders to express their own opinions especially in the early stages of deliberation.c. Increase the group size.d. Ask the group members to first focus on the positives of an alternative rather than the negatives.e. Prevent all team members from playing the role of "devil's advocate."
After receiving a new position, you are told that you will spend the first three days in training. While you expected to be sitting in the conference room being told what to do, you arrive your first day to find you will be following Puja around and watching her do the job you will be expected to do. On which theory is this type of training based?a. Reinforcement Theoryb. Social-Learning Theoryc. Pygmalion Effectd. Equity Theorye. Operant Conditioning
Business schools generally train students to follow ________ decision-making models.a. bounded rationalityb. convolutionalc. rationald. intuitivee. sequential
Selena, the head architect of a government firm, is called for a meeting with her boss. Her boss expresses his concern about a collapsing dam at one of the hydroelectric power plants. If Selena wanted to use reflective/active listening, when responding to her boss, which of the following should NOT she do:a. even brief periods of silence.b. preparing an answer to fix the problemc. making eye contact with her.d. paraphrasing the concern being expressed.e. asking questions for clarification.
A team consists of employees from the same department who meet for a few hours each week to discuss ways of improving the work environment but they do not have the authority to unilaterally implement any of their suggestions. This is most likely to be a ________ team.a. cross-functionalb. problem-solvingc. self-managedd. virtuale. task
As compared to individual work, teamwork ________.a. decreases the need for conflict managementb. takes more timec. decreases communication demandsd. needs less resourcese. involves fewer meetings
Which is the best manner in which to introduce information-security to an organization's employees?a. discussion forumb. meetingc. letterd. training videoe. memo
McClelland's theory of needs concentrates on which three needs?a. affiliation, control, and securityb. achievement, growth, and securityc. control, status, and affiliationd. achievement, power, and affiliatione. self-actualization, stability, and affiliation
Which of the following types of norms are likely to be the most common?a. appearance normsb. resource allocation normsc. social arrangement normsd. behavioral normse. performance norms
At the midpoint of a project, groups tend to experience all of the following except which?a. increased group conflictb. heightened awareness of timec. adoption of new perspectivesd. bursts of changese. dropping of old patterns
Validity, one of the key characteristics of an effective performance appraisal system, means:a. capturing multiple dimensions of a person's job performance.b. evaluating fairly against established criteria, regardless of individual differences.c. staying open to modification based on new information.d. comparing performance between employees using the same metrice. allowing the person being evaluated to have some input.
Zach is devout and very active in his church. He is also a very dedicated employee. His manager offers him a promotion but the new role will require him to work Sundays. Zach would like the promotion, but realizes that it would force him to miss some church activities. In such a situation, Zach is most likely to experience ________.a. cognitive dissonanceb. role conflictc. self-concordanced. emotional contagione. emotional labor
Which of the following is true of 360-degree feedback?a. It deteriorates the accuracy of performance appraisals.b. It's an easy and cheap appraisal processc. It fails when the management and performance feedback components are separated.d. It is based on multiple sources of information.e. It involves feedback from peers instead of superiors.
The Tent Prine Inc. wishes to enhance its workforce diversity by targeting recruiting messages to specific demographic groups underrepresented in the workforce. If it wants to maximize its results, which of the following options should it not resort to?a. rely on word of mouth marketing from its employees and resort to an e-mail campaignb. enter into a contractual agreement to hire from the Graduate Minority Business Association c. recruit at colleges, universities, and other institutions with significant numbers of underrepresented minoritiesd. place ads in publications geared toward specific demographic groupse. form partnerships with associations like the Society for Women Engineers
Which of the following is not one of the key components of effective teams?a. member flexibilityb. leadership and structurec. team efficacyd. adequate resourcese. large size
Receivers in communication see and hear based on their needs, motivations, experience, background, and other personal characteristics. This is called ________.a. selective perceptionb. filteringc. emotional blockd. information overloade. communication apprehension
Shehenna, Puja, and Miguel were all recently hired by Blair Industries as account representatives. During their orientation, these three discovered that they would not be receiving any paid vacation time for their first year of employment. Social identity theory tells us which of the following is likely to occur?a. The trio will bond with others in the organization.b. The trio will bond together closely.c. The trio will turn on each other.d. The trio will quit.e. The trio will sue.
Which of the following statements is true of people in cultures with high uncertainty avoidance?a. they tend to seek consensus in an effort to moderate the threat of life's inherent uncertainty.b. they are less threatened by and more willing to trust one anotherc. they accept dissenting viewpointsd. they are more willing to take risks and are more comfortable with individual differences
Which of the following statements is true of low self-monitors?a. They appear more unpredictable.b. They offer emotional help to people dealing with work-related anxiety.c. They respond appropriately to changes in the organizational situation.e. They behave consistently across situations.