54) The variables, such as personality, group structure, and culture, which lead to processes are called ________.A) resourcesB) abilitiesC) inputsD) ethicsE) genetics52) Managers and their organizations are responding to the problem of unethical behavior in all of the following ways except ________.A) by offering seminars, workshops, and other training programs to try to improve ethical behaviorsB) by writing and distributing codes of ethics to guide employees through ethical dilemmasC) by hiring people who can identify unethical employees and take action against themD) by providing in-house advisors who can be contacted for assistance in dealing with ethical issuesE) by creating protection mechanisms for employees who reveal internal unethical practices47) Which of the following is not an action characteristic of an organization in flux?A) replacing temporary workers with permanent onesB) reorganizing divisionsC) downsizing operationsD) subcontracting noncritical services and operations to other organizationsE) selling off poorly performing divisions34) This field of study has helped us understand differences in fundamental values, attitudes, and behavior between people in different countries and within different organizations.A) anthropologyB) corporate strategyC) political scienceD) operations researchE) psycholinguistics60) Ample evidence exists which indicates that an employee who is satisfied and treated fairly is more likely to ________.A) meet their managers expectationsB) engage in citizenship behaviorsC) be recruited by other organizationsD) be named team leadE) become used by others within the team38) Which of the following statements best describes contingency variables?A) They are scientific factors based on universal truths.B) They are factors that moderate the relationship between two or more events or situations.C) There is general consensus among OB researchers that they can be controlled.D) They are the cause-and-effect principles that tend to apply to all situations that have been discovered.E) They are simple and universal principles that explain organizational behavior.Answer: B56) Which of the following are typically assigned just before or after a group is formed?A) inputsB) environmentC) individual responsibilitiesD) rolesE) culture43) Raul is a financial analyst who oversees the daily financial expenditures for a major big box retailer. On a typical day, Raul does not interact with other employees and only meets with his team on Monday afternoons; however, he typically has to run a report at 7:30 am and then a final report at 7:30 pm. Raul and his wife Emily have a 6 month old son and Emily will soon be returning to work thus requiring the couple to engage childcare. To enhance Raul's well-being at work, his manager could ________.A) reassign Raul to a position which requires less timeB) allow Raul to completely work from homeC) allow Raul to work from home four days a weekD) fire RaulE) None of these ideas would enhance Raul's well-being.48) Timothy works with people of various nationalities and faiths. How can he effectively manage people from different cultures?A) by adapting his management style to their differencesB) by keeping a straightforward and open communication styleC) by using his own motivations to guide othersD) by treating everyone uniformly, regardless of their backgroundE) by guiding them to adapt to his management style44) Whereas ________ focuses on differences among people from different countries, ________ addresses differences among people within given countries.A) workforce diversity; globalizationB) globalization; workforce diversityC) culture; diversityD) culturalization; workforce diversityE) psychology; social psychology61) The combination of ________ and ________ at doing one's core job tasks is a reflection of one's level of task performance.A) effectiveness; esteemB) efficiency; motivationC) roles; motivationD) effectiveness; efficiencyE) efficiency; esteem39) Raymond is completing a study on discrimination in which he has noted that saleswomen who wear skirt suits make more sales than saleswomen who only wear pant suits. However, Raymond determined that his findings only pertained to those industries in which the purchasing decision maker is traditionally masculine. For example, the sales results were the same for all women selling to medical office managers, a female dominated field. Raymond used ________ variables to more accurately explain his results.A) globalB) generalC) dependentD) non-reactiveE) contingency49) Which one of the following is not an example of globalization?A) After years of lackluster performance, Boeing realized it needed to change its business model.B) McDonald's sells hamburgers in more than 100 countries in six continents.C) All major automobile makers now manufacture cars outside their borders.D) At Finland-based phone maker Nokia's renowned research center in Helsinki, non-Finns now outnumber Finns.E) ExxonMobil, a so-called United States company, reported that less than six percent of their 2011 earnings were from gas and products sales in the United States.57) ________ are actions that individuals, groups, and organizations engage in as a result of inputs.A) ProcessesB) CulturesC) StructuresD) OutcomesE) Policies62) Vance has been at his job as a department manager for four years. During this time, Vance has continually been abused by his supervisor; however, he has continued to do his job well. If Vance's motivation falters, what behavior is Vance most likely to exhibit?A) begin showing up for work lateB) bring everyone donutsC) stop attending the monthly directors meetingD) both A and CE) each A, B, and C55) Which of the following typically takes the organization the longest to develop?A) inputsB) environmentC) individual responsibilitiesD) rolesE) culture51) Situations where an individual is required to define right and wrong conduct are termed ________.A) diversity issuesB) human resource problemsC) ethical dilemmasD) organizational complexitiesE) social puzzles33) Which field of study has contributed to OB through its research on organizational culture and formal organization theory and structure?A) psychologyB) operations managementC) corporate strategyD) political scienceE) sociology59) At the group level, processes can include all but which of the following?A) communicationB) politicsC) motivationD) conflictE) power21) Analyzing relationships, determining causes and effects, and basing conclusions on scientific evidence all constitute aspects of ________ study.A) organizationalB) intuitiveC) theoreticalD) systematicE) case-based
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