Psychology Questions

89) Which of the following is not a stereotype?A) Older workers will tire more quickly than younger workers.B) Women are too emotional to be police officers.C) College professors are narcissistic.D) Politicians are sleazy and dishonest.E) People of Asian descent have dark hair.

71) Differences in characteristics such as personality, values, and beliefs form part of ________.A) surface-level diversityB) deep-level diversityC) lateral-level diversityD) organizational-level diversityE) individual-level diversity

66) Popular measures of organizational efficiency include return on investment, output per hour of labor, and ________.A) profit per dollar of salesB) number of employees retainedC) number of franchises createdD) reduction in customer complaintsE) achieving sales goals

85) The phrase ________ can refer to any characteristic that makes people different from one another.A) lateral diversityB) individual diversityC) organic diversityD) workplace diversityE) deep-level diversity

84) Recently, Thadius announced that he and his partner Ryan were planning to marry. Since this time, Thadius has no longer been invited to lunch with the members of his team and was not asked to play in the inter-departmental softball league this year. Thadius is experiencing which form of discrimination?A) sexual harassmentB) intimidationC) insultD) exclusionE) incivility

83) Saad, an Arab-American employee, has been asked if he is a terrorist. Which of the following terms best defines the type of discrimination he has been subjected to?A) exclusionB) inclusionC) intimidationD) mockeryE) sexual harassment

72) While initial meetings may depend on surface-level diversity in making attempts to understand other individuals, studies show that after time ________ and ________ become more important to understanding the other individual.A) stereotypes; assumptionsB) assumptions; judgmentsC) values; personalityD) age; wisdomE) gender; age

81) Martha claims that she has been assigned marginal job roles or light workloads that do not lead to promotion. Which of the following terms accurately explains the type of discrimination she has been subjected to?A) intimidationB) sexual harassmentC) exclusionD) inclusionE) insult

88) When one creates a stereotype, they are using judgements on ________.A) the way someone looksB) the group to which someone belongsC) the way other people talk about someoneD) just the individual at handE) well proven facts.

76) Although discrimination has come under great legal and public scrutiny over the past years, still thousands of cases of discrimination occur every year. Which action would not be considered a form of discrimination?A) exclusionB) conflictC) incivilityD) profilingE) All are forms of discrimination.

69) By 2020, it is expected that 25 percent of the working population will be ________.A) AsianB) over 55C) blackD) femaleE) under 30

77) Although diversity does present many opportunities for organizations, effective diversity management means also working to eliminate ________.A) surface-level diversityB) unfair discriminationC) ethnic diversityD) irrelevant biographical characteristicsE) discrepancies in employee performance

65) Group cohesion should lead to ________.A) citizenship behaviorsB) withdrawal behaviorsC) task performanceD) productivityE) group functioning

73) Which of the following statements is true regarding surface-level diversity?A) Surface-level diversity will overcome fundamental differences and promote harmony.B) Surface-level diversity can co-exist with deep-level diversity within an organization.C) Surface-level diversity does not affect employees' perceptions.D) Surface-level diversity, not thoughts and feelings, is mostly reflected in Demographics.E) Surface-level diversity in the workforce can be eliminated by effective diversity management.

74) Diane and Clarke are two employees in an organization who recently started working together. Diane is an older, long-tenured woman raised in rural Kansas, who achieved her current level in the organization by starting as a high school graduate and working her way up the hierarchy. Clarke is a young, recently hired male college graduate with a business degree, raised in a Spanish-speaking neighborhood in Miami. However, both are deeply committed to their families, share a common way of thinking about important work problems, like to work collaboratively, and are interested in international assignments in the future. Which of the following describes the diversity between these two?A) lateral-level diversityB) deep-level diversityC) surface-level diversityD) individual-level diversityE) hierarchical-level diversity

63) Which of the following is an example of group cohesion?A) complimenting a coworkerB) calling a teammate after the death of his grandmotherC) staying late to help a coworker meet her deadlineD) bringing donuts to a meetingE) all of the above

58) At the individual level, processes can include all but which of the following?A) emotions and moodsB) motivationC) perceptionD) leadershipE) decision making

36) Myriam is analyzing the gender roles of men and women in management in the United States and comparing them to the gender roles in management in Japan. She is surveying fifty male and fifty female managers in each country to compare their daily behavior. Myriam's study exemplifies how ________ contributes to OB.A) anthropologyB) psychologyC) archaeologyD) political scienceE) corporate strategy

50) Many employees of global firms are "on call" 24 hours a day for all of the following reasons except ________.A) they are able to create and structure their own roles with flexible work schedulesB) they need to consult with colleagues or customers eight or ten time zones awayC) they can now do their work at home or other non-office locationsD) they are being asked to put in longer hours by their organizationsE) they are facing increasing demands of globalization and competition

53) An ethically healthy climate ________.A) exists where employees confront a minimal degree of ambiguity regarding what constitutes right and wrong behaviorsB) is non-existent in businessesC) seldom allows employees to do their work productivelyD) cannot be created by managers, but must be dictated by the organization's missionE) interferes with the actual performance of the organization