Cognitive Psychology Questions

What do you call the practice of hiding inner feelings and forgoing emotional expressions in response to display rules?A) surface actingB) deep actingC) emotional subterfuge D) affective camouflage E) repressed affection

Which of the following is the dimension of emotional intelligence that describes the ability to recognize your own emotions and impulses? A) self-awarenessB) self-managementC) commitmentD) empathyE) social skills

Sarah is a flight attendant who is required to smile on the job and to be courteous. She does not feel very kindly toward an inconsiderate passenger, but continues to be pleasant and smile. This disparity is known asA) emotional dissonance.B) felt emotions.C) displayed emotions.D) emotional labor.

Surface acting deals only with ________ emotions.A) negativeB) weakC) strong D) displayed E) felt

________ emotions are the emotions an individual actually is experiencing, despite what they might outwardly show.A) Felt B) Displayed C) Conditional D) Exposed E) Suppressed

If Adam modifies his true inner feelings based on display rules, he is engaged inA) surface acting.B) deep acting.C) emotional subterfuge. D) affective camouflage. E) repressed affection.

Which of the following is the term referring to one's ability to be self-aware, to detect emotions in others, and to manage emotional cues and information?A) emotional intelligenceB) AETC) emotional external constraintsD) affective emotionsE) cognition

The key to good decision making is to employA) thinking.B) feeling.C) rationality.D) thinking and feeling.E) speed.

Julie smiles and acts politely towards a customer at her checkout, even though she really deeply dislikes this customer. What is the disparity between the emotion Julie displays and the emotions she is actually experiencing?A) felt emotionsB) emotional dissonanceC) conditional emotional responseD) emotional distanceE) emotional exposure

Rachael hopes to increase her positive mood. Which activity is most likely to have the greatest positive impact?A) attending a meetingB) watching tv with friendsC) going to a move alone D) hiking with friendsE) reading a good book

Research suggests which of the following relationships exists between weather and mood?A) a moderately positiveB) a moderately negativeC) a strong positiveD) a strong negativeE) weather tends to have little effect on mood.

All of the following are jobs that have helped researchers understand the concept of emotional labor EXCEPTA) flight attendants.B) copy editors.C) funeral directors.D) doctors.

According to a recent poll, people are getting ________ sleep than they did in the past.A) moreB) lessC) higher-qualityD) deeperE) lighter

Darwin argued thatA) emotions have no place in decision making.B) emotions are useful because they motivate people to engage in survival actions.C) emotions have a limited role in decision making.D) emotions limit our ability to think rationally.E) emotions hamper an individual's ability to avoid danger.

If an employee expresses organizationally desired emotions during interpersonal transactions at work, which of the following is being expressed?A) emotional laborB) negative synergyC) dissonanceD) emotional intelligenceE) deviance

Which of the following statements is NOT true about exercise?A) Exercise enhances people's positive mood.B) The therapeutic effects of exercise are strongest for those who are depressed.C) A little exercise can have dramatic effects on mood.D) "Sweat therapy" works.E) Exercise may help put you in a better mood.

Airlines expect their flight attendants to be cheerful. This is an example ofA) moods at work.B) emotional labor.C) emotional dissonance.D) customer service.

What term is used for those emotions that an organization requires workers to show and considers appropriate in a given job? A) felt B) displayed C) conditional D) required E) mandated

Which of the following statements explains gender differences in emotional expression?A) Men and women are socialized differently.B) Men may have more innate ability to read others than women.C) Men may have a greater need for social approval than women.D) Women are socialized to be tough and brave.E) Women have a lower propensity to show emotions than men.

Which of the following statements is not true about the difference between men and women when it comes to emotional reactions?A) Emotional differences between men and women are due to the different ways men and women have been socialized.B) Men express emotions more intensely than women.C) Women hold onto emotions longer than men.D) Women display more frequent expressions of both positive and negative emotions than men.E) Women experience emotions more intensely.