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Your office has a male and a female physician. A new patient calls to schedule an appointment and you book him with the female physician. The patient says he wants to see the male physician, but he is totally booked for the week and then goes on vacation for 2 weeks. Which action would be most appropriate?Have the patient call back in 3 weeks.Tell the patient of the many male patients who see the female physician and her education and qualifications and ask him to reconsider.Explain that both physicians have patients of both sexes, and he will just have to see her.Tell the patient that it is the policy of the office to assign patients as they call, and he will just have to have the assigned physician.

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