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Why would a blood bank, which pays people for their blood donations and then sells this blood to hospitals, use the name Blood Assurance?because the assurance dimension of service quality inspires trust and confidencebecause the assurance dimension of service quality means that the blood donation will be done accuratelybecause the assurance dimension of service quality negates concerns about tangiblesbecause the assurance dimension of service quality guarantees customer satisfactionbecause the assurance dimension of service quality emphasizes the knowledge of the employees

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