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A nurse in a long-term care facility is approached by an older resident who is crying and states: “You need to help me. The mean little men are in my room again. They are watching me from the corner, and they are laughing at me. Make them go away.” The nurse accompanies the resident to the room and there is no one in the corner of the room. What is the best response by the nurse? (Select all that apply.)a. “Yup, I see them. Let me call security to haul the men away.”b. “Can you tell me what you are so frightened of?”c. “I will do my best to keep you safe.”d. “I understand that you are very frightened and upset.”e. “You know that there is no one there. Stop carrying on like this.”

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