63) Which of the following types of projects is most likely to fail?A) Integration of a third-party automated payment systemB) Replacement of middleware with web services for legacy application integrationC) Business process redesign project that restructures workflow and responsibilitiesD) Redesigning a user interface to an online investment siteE) Building a web-based interface to an existing system66) Internal integration tools:A) enable a project to have sufficient technical support for projects with challenging and complex technology.B) enable a project manager to properly document and monitor project plans.C) portray a project as a network diagram with numbered nodes representing project tasks.D) consist of ways to link the work of the implementation team with users at all organization levels.E) enable end users to communicate with system developers.64) Which of the following is not a responsibility of effective change management?A) Integrating legacy systemsB) Dealing with fear and anxiety about new systemsC) Training users of the new systemD) Enforcing user participation at all stages of system developmentE) Ensuring users are properly trained65) Which of the following is not something you would use to control risk factors in an information systems project?A) Internal integration toolsB) External integration toolsC) Formal planning tools and formal control toolsD) Real options pricing modelsE) Gantt charts86) The relationship between users and information systems specialists has traditionally been a problem area for information systems implementation efforts.73) Which of the following is an example of using an external integration tool?A) Creating a Gantt chartB) Including user representatives as active members of the project teamC) Creating a PERT chartD) Using portfolio analysisE) Developing a scoring model67) Which of the following is an example of using an internal integration tool?A) Creating a Gantt chartB) Including user representatives as active members of the project teamC) Creating PERT chartD) Holding frequent project team meetingsE) Developing a scoring model71) Which of the following helps project managers identify bottlenecks in project development?A) Internal integration toolsB) External integration toolsC) Formal planning and control toolsD) Both internal and external integration toolsE) Portfolio analysis tools61) Which of the following refers to all organizational activities working toward the adoption, management, and routinization of a new information system?A) ProductionB) MaintenanceC) ImplementationD) AcceptanceE) Final acceptance47) ________ methods rely on measures of cash flows into and out of the firm.A) Scoring modelB) Portfolio analysisC) Real options pricingD) Capital budgetingE) Cost effectiveness62) Which of the following is not one of the activities of the systems analyst?A) Acting as a change agentB) Communicating with usersC) Mediating between competing interest groupsD) Formulating of capital budgeting modelsE) Deciding which systems to develop72) External integration tools:A) enable a project to have sufficient technical support for project management and development.B) enable a project manager to properly document and monitor project plans.C) portray a project as a network diagram with numbered nodes representing project tasks.D) consist of ways to link the work of the implementation team with users at all organization levels.E) enable project team members to keep track of external costs of a project.68) Formal planning and control tools:A) are used to select projects where many criteria must be considered.B) enable a project manager to properly document and monitor project plans.C) are used to evaluate alternative systems projects.D) link the work of the implementation team with users at all organization levels.E) serve as a road map indicating the direction of systems development.57) Counterimplementation is best defined as:A) multiple implementations that are run in parallel.B) deliberate attempts to thwart the implementation of a system.C) critiquing the implementation of a system constructively.D) all of the organizational challenges involved in implementing a system.E) strategies used to overcome user resistance to change.46) Which of the following is a limitation of using a financial approach to evaluate information systems?A) Inability to measure ROIB) Inability to control vendor costsC) Inability to assess riskD) Inability to assess costs from organizational disruptionE) Inability to assess the cost of technology44) Which of the following strategies represents the proper approach to a high risk, high reward project?A) Identify and developB) AvoidC) Treat as a routine projectD) Pursue after all other projects are completeE) Cautiously examine31) Scoring models are most commonly used to make the final decision when selecting different systems.59) Which of the following statements best describes the effect that project structure has on overall project risk?A) Highly structured projects are more complex, and run a higher risk of programmers and users misunderstanding the ultimate goals.B) Projects with relatively undefined goals are more likely to be subjected to users changing requirements and to run a higher risk of not satisfying project goals.C) Highly structured projects tend to be larger, affecting more organizational units, and run both the risk of out-of-control costs and becoming too difficult to control.D) Less structured projects are more able to be quickly developed, tested, and implemented using cutting-edge RAD and JAD development techniques, and pose less risk of running up unforeseen costs.E) The less structured a project, the greater the freedom of users to define the system.58) All of the following are directly correlated with increased risk except:A) a large amount of technical expertise from project team and information team staff.B) a large amount of dollars spent.C) a large amount of implementation staff.D) a large amount of time allocated for implementation.E) a large amount of organizational units affected.56) You have been hired to implement an enterprise system that will automate much of the billing and accounting work for a statewide HVAC services company. Which of the following would you prepare to describe how the new system will affect a firm's structure and operations?A) Information systems planB) Internal integration reportC) Sociotechnical design reportD) Organizational impact analysisE) Strategic planning document
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