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Followers are usually responsible for maintaining the relationship with leaders.TrueFalse

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In the context of cross-cultural negotiations, which of the following is true of Arab negotiators?They believe in the subjective analysis of issues.They adopt a logical approach toward negotiations.They are task oriented and prefer to get issues resolved immediately.They use language to convey a sense of urgency.

Select all that applyIdentify the best practices that help improve the effectiveness of communication in international business. Expatriate managers should insist on the use of English by executives if the language of the home office is different.Nonnative speakers of English should be given language training.Efforts should be made to increase flexibility and cooperation by all parties.Feedback systems should exclusively be personal as opposed to using impersonal feedback systems.Executives who communicate with individuals from other cultures should be given cultural training.

Match the basic steps involved in the cross-cultural negotiation process (in the left column) with their descriptions (in the right column).AgreementExchanging task-related informationPlanningPersuasionInterpersonal relationship building-This phase indicates participants' desire to determine those who are reasonable and those who are not.-It involves making concessions and reaching a final settlement or entering a contract that is approved by both parties.-Negotiators study the possible options for attaining their objectives.-In this phase, participants express their positions on critical issues and attempt to learn the goals of the other party and what it is willing to give up.-This is viewed as the most important phase in the negotiation process.

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