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93. Which of the following statements about sales success is true? A. For success in sales, it is more important to speak well than to listen well.B. Of the eight work characteristics for sales success, love of selling is the most important.C. A successful salesperson does not need to think strategically because that is the job of the sales manager.D. Successful salespeople often can avoid providing service to customers if they present a "nice guy" image.E. Stamina is not necessary for sales success.

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6) The marketing concept is an important philosophy for marketing managers because:A) It sets the amount of quarterly profits a firm will earn.B) It dictates the market share a firm will earn.C) It guides day-to-day decisions managers will make.D) It sets an adequate rate of internal ROI.
9) In order to create the right strategies for decision-making, managers must have objective, accurate, and timely:A) Reports about the competition's products.B) Reports about customers' wants and needs.C) Evidence of the number and sizes of market segments.D) Information
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